Welcome to Bodyaware Shop – where premium intimate apparel meets thoughtful craftsmanship. These Terms and Conditions are designed to create a transparent, trustworthy relationship between us and our valued customers worldwide.
1. Acceptance of Terms
By accessing and using newunderwearshop.com (“the Website”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our Website immediately.
2. Our Customers
Bodyaware Shop serves discerning individuals worldwide (excluding Asia and select remote areas) who value:
- Premium quality intimate apparel and accessories
- Thoughtfully designed collections including Everyday Basics, Curvy fits, and specialized apparel
- Discrete, reliable shipping and customer-focused return policies
- Products crafted from quality materials like Baumwolle (cotton)
3. Product Information
Product Range
We specialize in premium intimate apparel including:
- Core Collections: Bodysuits, Boxers & Trunks, Briefs, and Everyday Basics
- Specialized Lines: Curvy fits, health-conscious apparel
- Accessories: Complementary products to enhance your experience
Quality Standards
All products are crafted with precision using quality materials. We maintain strict hygiene and quality control standards for your comfort and confidence.
4. Ordering and Payment
Order Process
- Orders are processed within 1-2 business days after order confirmation
- You will receive shipping confirmation with tracking information
- We reserve the right to refuse or cancel orders for any reason, including suspected fraud
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Customer Responsibilities
- Provide accurate and complete billing/shipping information
- Ensure payment method authorization
- Verify order details before submission
- Notify us immediately of any unauthorized transactions
5. Shipping and Delivery
Shipping Options
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
- Free Shipping: Available for orders over $50 via EMS (15-25 business days)
Delivery Areas
We ship worldwide excluding Asia and select remote areas. Customers are responsible for:
- Providing accurate shipping addresses
- Any customs duties or import taxes in their country
- Being available to receive deliveries
6. Returns and Exchanges
Return Policy
- Return Window: 15 days from delivery date
- Condition: Items must be unworn, unwashed, in original packaging with tags attached
- Return Shipping: Customer responsibility
- Refund Processing: 5-7 business days after return receipt
Non-Returnable Items
For hygiene and quality assurance, the following cannot be returned:
- Erotic collections and intimate products
- Items removed from original packaging or showing signs of wear
- Products with broken hygiene seals or removed tags
Customer Responsibilities
- Follow the return authorization process
- Use trackable shipping methods for returns
- Ensure returned items meet our quality standards
- Cover return shipping costs and any customs duties
7. Intellectual Property
All content on this Website, including:
- Product designs and descriptions
- Brand names and logos
- Website content and imagery
- Collection names and marketing materials
are the exclusive property of Bodyaware Shop and protected by intellectual property laws. Unauthorized use is strictly prohibited.
8. Privacy and Data Protection
We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information in compliance with applicable data protection laws.
9. Limitation of Liability
Our Commitment
Bodyaware Shop is committed to providing quality products and excellent service. However, our liability is limited to:
- The purchase price of products
- Direct damages resulting from proven negligence
Exclusions
We are not liable for:
- Indirect, incidental, or consequential damages
- Delivery delays due to customs, weather, or carrier issues
- Product misuse or improper care
- Color variations due to monitor settings
10. User Conduct and Responsibilities
As a valued customer, you agree to:
- Use the Website for lawful purposes only
- Provide accurate and truthful information
- Respect our intellectual property rights
- Not engage in fraudulent activities
- Comply with all applicable laws and regulations
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Continued use of the Website after changes constitutes acceptance of the modified terms.
12. Governing Law
These Terms and Conditions are governed by the laws of the United States, specifically the state of Washington. Any disputes shall be resolved in the appropriate courts of Washington.
13. Contact Information
Bodyaware Shop
335 C Street Southeast
Washington, US 20003
Email: [email protected]
Response Time: Within 24 hours on business days
